COVID-19 Small Business Resources

Cuyahoga Falls Chamber Members –

We are communicating with you because we care deeply about our local Cuyahoga Falls business community in regards to the COVID-19 and its impact. We are here to help share resources for your small business and employees. Our goal is to always be a resource for you.

As the world responds to COVID-19 (coronavirus), the most important role for you as a business owner or manager is to protect yourself, your employees, and your customers. We understand the challenges your business is facing and we are committed to helping you continue to be successful while going through this uncertain time. Please see all the valuable resources and information below to help keep you informed and the options that are available to you for assistance.

Ohio Department of Health
– Employer Check List
As we all know, thermometers are hard to come by right now. The Ohio Department of Health is recommending that if it is not feasible to take employees’ temperatures at work, employers should require that employees take their temperature before arriving to work. Anyone with a temperature above 100.4 degrees or higher should self-quarantines with members of their household.

This link from has further information about the precautions BUSINESSES can take to help protect their workforce:

Small Business Support The Small Business Administration announced small business loans through the Small Business Administration

The Lt. Governor also talked about those in Sunday’s State press conference. Here is a great resource page that gives some highlights on this program. In Ohio, the Development Services Agency is helping to take the lead and they have asked that any small business owners who have been affected please send your contact information to the following email address: BusinessHelp@Development.Ohio.Gov and they will follow up with you.

Federal Response Additionally, Congress acted late last week to pass legislation to support businesses and families affected by the disruption. Here is a great overview by the US Chamber which breaks down what is included.

Workers Compensation Ohio Bureau of Workers’ Compensation (BWC) like other state agencies, is implementing a telework from home strategy to weaken the spread of coronavirus (COVID-19). BWC Information Technology staff are literally working around the clock to obtain remote access for all BWC personnel, beginning with claims, policy, and contact center workers.Their work priority is claims and policy processing, although some delay may be unavoidable. To minimize the chance of interruption of benefits for injured workers currently receiving temporary total compensation, BWC staff are instructed to continue payment to April 30, 2020. For specific questions regarding payment or policy processing, email

Bar/Restaurant Owner Support The Lt. Governor announced a temporary buy-back of high proof liquor products purchased within the last 30 days. The goal of this is to ease cash flow for bar/restaurant owners. Here is the webpage outlining the process with the Department of Commerce that shares more. If you have questions you may call 1-877-812-0013 or email

Impacted Employee Support Your employees may be affected by the temporary restrictions put in place. Governor Mike DeWine also announced several initiatives to help:

  • They are broadening current state policy to clarify that individuals that are quarantined by a health professional or by their employer are considered to be unemployed and will not be subject to requirements to actively seek work during the period of emergency. This also applies to companies that determine it is necessary to temporarily shut down operations due to the current emergency.
  • Ohio currently has a 1-week waiting period before an individual can receive unemployment. In order to expedite the payments to impacted Ohioans, they are waiving the waiting period so that workers eligible for unemployment benefits will receive them for the first week of unemployment.

Unemployment & Businesses The Governor of Ohio also announced some relief for businesses regarding unemployment: Because they do not want to penalize individual employers for the impact of this outbreak by increasing future taxes, the costs of these additional benefits will be mutualized.

  • Ohio Department of Job and Family Services will also waive employer penalties for late reporting and payments for the next quarter to assist employers impacted by lack of staff availability. For more information and a helpful Q&A, visit here.
  • BWC staff are working remotely and literally around the clock to ensure

How do you respond? The Governor strongly urged business leaders to consider your response to this urgent situation. Can your employees work remotely? How many? They issued the strongest call yet to have businesses encourage that. Many businesses cannot do that. If that is your case, what steps can you take to ensure the maximum protection of your teams and customers, and ultimately our community? It is clear that there are no easy answers here. Please consider supporting our local restaurants by utilizing their pick-up and delivery options, to aid their businesses during this difficult time.  Here is the Cuyahoga Falls Chamber list of Restaurants, Bars, Caterers and more: LIST

Local Response


ONLINE: Please visit for the most up-to-date information from the Ohio Department of Health.
PHONE: For any questions you have about COVID-19, please call 1 (833) 4-ASK-ODH from 9:00 a.m. – 8:00 p.m (7 days/week).
SOCIAL MEDIA: @GovMikeDeWine @LtGovHusted @OHDeptofHealth
DAILY UPDATES: Governor DeWine is holding daily press briefings at 2:00 p.m. to deliver the most recent updates as well as give updated guidance for the state’s response. These press events are carried live at

Please note our Chamber Events and Office will be closed until the end of March in which we will then re-evaluate. We thank you for your patience and understanding.

My cell phone is 330.808.0032 – please call me ANYTIME with any questions or to just say HELLO. We should all be keeping in touch!

Sincerely, Laura

Laura A. Petrella, CEO Cuyahoga Falls Chamber of Commerce 151 Portage Trail, Suite 1 Cuyahoga Falls, Ohio 44221 p. 330.929.6756 | c. 330.808.0032 Business | Community | Growth | est 1926